1.5 Acknowledgements

This playbook was first written during the first phase of a project to develop CLEAR Global’s platform for voice data collection, “TWB Voice”. The project also aimed to create the first voice datasets within this platform. The project was funded by the Patrick J. McGovern Foundation (PJMF). This created a foundation for work in TWB Voice, and since then, with further support from PJMF and through further partnerships, we have continued developing the platform and delivering voice data collection projects with the TWB Community and partners.

We would like to say thank you to the many people who helped with this document, both directly and indirectly, including:

• our many partners, who have shared their time, knowledge, and feedback with us over many projects and years of work in voice technology and data collection.

• the Translators without Borders Community, especially the community members who have contributed to projects in TWB Voice. They gave us feedback and insights into the unique aspects of each language, and the needs of users on the platform. This helped us a lot when developing TWB Voice and creating the datasets.

• CIATECH Africa and the Utavu AI Foundation, who worked with CLEAR Global to deliver voice data collection projects through TWB Voice and to co-design new features and improvements. Their feedback and insights helped us better understand the needs of partners delivering voice data collection work and make the platform more user-friendly.

• Jane Ruessmann, who helped us make the playbook clearer and more accessible through her thoughtful plain language edit of the content.