# 6.2 Guidelines for onboarding

Onboarding shapes the whole experience for contributors. In [TWB Voice](#user-content-fn-1)[^1], we used an onboarding process that has a clear structure but is also flexible. It includes:

* **Self-guided onboarding screens:** Contributors can go straight to the onboarding materials on the platform. This means they can get started easily and at their own pace.
* **Live onboarding sessions:** We organize in-person activities where [Language Leads](#user-content-fn-2)[^2] show new people how to use the platform. We also use WhatsApp groups for real-time Q\&As. These provide a quick and easy way to get answers and help when learning about the platform.
* **Task guidelines:** The platform includes clear task guidelines that are easy to understand. We ask contributors to read these guidelines before they set up an account. This makes sure that they understand the tasks before starting.
* **Terms and conditions:** During the onboarding process, we show contributors the terms and conditions, including [consent forms](#user-content-fn-3)[^3]. They must read these through and give their consent before they are allowed to take on any tasks. They can do this by scrolling down as they read the consent form. They can only move on when they have read it through.

[^1]: **TWB Voice:** A platform for collecting voice data. It was developed by CLEAR Global, who also own it. Users can make voice recordings to help with active data collection projects in TWB Voice by [signing up to the TWB Community](https://translatorswithoutborders.org/join-the-twb-community/). The main goal of TWB Voice is to help to develop voice technology for speakers of marginalized languages. For example, by creating the voice datasets that are needed to build language models for TTS and ASR.

[^2]: **Language Leads (LLs):** Language experts with lots of experience. They can do spot checks to ensure quality and can give feedback.

[^3]: **Consent form:** A document that voice contributors are presented with before they start recording. It explains how their data will be collected and used. If they agree to the terms and sign the form, they can begin contributing. The consent form helps ensure that contributors understand any risks, know their rights, and can make an informed choice about sharing their voice data.


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